Privacy Policy
Last updated: October 1, 2026
This Privacy Policy explains how Secure Desk ("we", "us") collects, uses and protects your information when you visit our website or use our home security services.
Information we collect
We collect what you give us through our contact form or chat: your name, email address, phone number, message, and details about your home security needs (for example property address and system preferences). We may also collect basic technical data such as browser type, device and pages viewed.
How we use it
- To answer your questions and provide quotes or services
- To arrange installation, monitoring and support
- To improve our website and services
- To meet legal obligations
Sharing
We do not sell your personal information. We share it only with service providers that help us deliver our services, such as alarm monitoring partners, installers, email and hosting providers, or when the law requires it.
Cookies
Our website may use cookies and similar tools to work properly and to understand how it is used. You can block cookies in your browser settings, but some features may not work.
Retention and security
We keep your information only as long as needed for the purposes above and use reasonable safeguards to protect it. Because we deal with home security, we limit access to sensitive details such as addresses and system information. No method of transmission over the internet is completely secure.
Your rights
You can ask to access, correct or delete your personal information. If you live in California, you may have additional rights under California privacy laws.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date above shows when it was last changed.
Contact
Questions about this policy? Reach us through the chat on our website.